Refund policy
NKY Garage LLC Refund Policy
Effective Date: Jan, 10 2026
Thank you for choosing NKY Garage LLC. We appreciate your business and want to ensure your satisfaction with every purchase. Please read our refund policy carefully, as all sales are final.
1. All Sales Are Final
We do not offer refunds, returns, or exchanges on any products or services. Once an order is placed and the payment is processed, it cannot be canceled, modified, or refunded.
2. Product Descriptions
We make every effort to provide accurate and detailed product descriptions to help you make informed purchasing decisions. If you have any questions about a product, please contact our customer service team before making a purchase.
3. Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please contact our customer service team within 15 days of receiving your order. We will work with you to address the issue and find an appropriate resolution, which may include a replacement or store credit at our discretion.
4. Shipping Errors
If you receive the wrong item due to a shipping error on our part, please contact our customer service team within 15 days of receiving your order. We will arrange for the correct item to be shipped to you at no additional cost.
5. Address Information
It is the responsibility of the customer to provide accurate and complete shipping address information. We will ship orders to the address provided during the checkout process. If an incorrect address is provided, NKY Garage LLC is not responsible for any lost or undelivered packages. Please double-check your address before completing your purchase.
Returned Packages
If a package is returned to us due to an incorrect address, refusal, or failure to collect, we will contact you to arrange reshipment.
If we do not receive a response within 30 days from our first contact attempt, we will no longer reship the package and no refunds will be issued.
Refunds
Refunds are only issued for damaged, defective, or incorrect items as per our return policy.
Returned packages due to delivery issues are not eligible for a refund if we do not receive a response within the 30-day window for reshipment.
6. Contact Information
If you have any questions or concerns regarding our refund policy, please contact our customer service team by filling out our contact form.
By making a purchase on our website, you acknowledge and agree to our refund policy. We reserve the right to update or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically.
Thank you for choosing NKY Garage LLC. We value your trust and are committed to providing you with a positive shopping experience.
Sincerely,
NKY Garage LLC
